Glossary

Glossary

Golem Effect

Pygmalion's quiet twin: when we expect little, performance tends to follow.

Glossary

Set-Up-to-Fail Syndrome

When a boss decides someone is weak, the boss's own behavior can make it come true.

Glossary

Growth Mindset

The belief that abilities can be developed. Easy to announce, harder to practice.

Glossary

Goodhart's Law

Once a number becomes a target, people optimize the number. What it used to tell you quietly disappears.

Glossary

Dunning-Kruger Effect

The skills we need to do something well are often the skills we need to judge how well we're doing.

Glossary

Pygmalion Effect

What we expect of people tends to shape what they achieve.

Glossary

Peter Principle

In a hierarchy, people tend to rise until they land in a job they can't do well.

Glossary

Psychological Safety

The shared belief that you can ask, disagree or admit a mistake without paying a price for it.