Glossary
Cognitive Offloading
Using notepads, calendars and now AI to lighten the load on our minds. Smart, up to a point.
GlossaryAutomation Bias
Our tendency to go with the machine's answer, even when the evidence points elsewhere.
GlossaryJagged Technological Frontier
AI shines at some tasks and stumbles on others that look just as hard. The line between them is hard to see.
Glossary70-20-10
A rule of thumb about where leaders learn. Useful, as long as nobody treats the numbers as law.
GlossaryForgetting Curve
A German psychologist memorized nonsense for months so we could see how memory fades.
GlossaryDesirable Difficulties
Some of what makes learning feel harder makes it stick longer.
GlossaryAndragogy
The art and science of helping adults learn, starting with what they already know.
GlossaryDouble-Loop Learning
Fixing the problem is one loop. Questioning the assumptions that produced it is the second.
GlossaryImpostor Phenomenon
Feeling like a fraud despite clear evidence of success. Widespread, and worth talking about.
GlossaryServant Leadership
Leading by putting the growth of others first. Serving, with a spine.
GlossaryParkinson's Law
Work expands to fill the time available. A 1955 joke about bureaucracy that still describes most calendars.
GlossaryGroupthink
When a close-knit group wants agreement more than it wants the right answer.