The Feedback Issue
TheTimes of Talent
The monthly newsletter
The Feedback Issue
When to give it, how to give it, and what to do when it lands badly
thetimesoftalent.com
Feedback is the most common development tool we have, and one of the easiest to get wrong. This issue gathers what we have learned: the research, two cases to try yourself and a book on the side most of us forget.
The editors
You & AIYou Have Feedback for Tom. When Do You Give It?A colleague complains about one of your best people, and his development conversation is two weeks away. Make your call, see what it sets in motion, then compare your path with our AI and the research.Make your call
You & AIYou Told Her She Isn’t Ready. Now She’s Pulling Away.The conversation went badly, and one of your best people has gone quiet. What now?Make your call
How Can I...?Why Am I Talking?Verena Lauffs on five habits of real listening: silence, catching the last sentence and ten minutes a day.Read the storyThe research
Myths About LearningFeedback Works Best When It Talks About the WorkA classic review of 131 studies shows what makes feedback help: a clear focus on the task.Latest ScienceSame Feedback, New Messenger, Better ResultsWho gives the feedback can matter as much as what it says. And feedback on development pays off, given time.
From the BookshelfThanks for the FeedbackDouglas Stone and Sheila HeenA warm, practical guide to the other side of feedback: receiving it well.Read our take